STUDENT HOME INSURANCE

In France, home insurance is a legal requirement for all tenants, whether students or not. This insurance protects your accommodation (studio, room, house, CROUS student housing) against major rental risks such as fire, explosions, or water damage. Without proof of home insurance, your landlord can refuse to give you the keys or terminate your lease. The basic home insurance policy offered by StudyAssur always guarantees you this legal minimum (tenant's liability).

Yes, everything is done directly online in just a few steps: quote, subscription, payment, signature, and certificate sent to your email. The entire subscription process takes only a few minutes, and you receive your insurance certificates directly in your email. Simple, easy, and economical, your home is insured in record time from your computer or mobile device !

To fully understand your coverage, it's important to distinguish between two essential components: Civil Liability, which covers damage you may accidentally cause to others outside your home, and Home Insurance, which protects your accommodation and personal belongings against damage. At StudyAssur, we know that your student life extends beyond your apartment. That's why we offer you the option to add the Personal, School, and Internship Civil Liability option to your home insurance policy for just a few euros per year. By subscribing to this option, you benefit from comprehensive coverage that protects you every day, both in your personal life and during your internships. Essential security for worry-free studying.

Indeed, when you cause harm to another person, even unintentionally, your civil liability is engaged and therefore implies compensation. This principle of compensation is clearly defined in Articles 1382 and 1383 of the Civil Code. The financial consequences when you are responsible for damage (bodily injury, property damage, or intangible losses) caused by fault, negligence, or recklessness can be substantial. With Civil Liability insurance, in the event of a claim, the insurance company covers the cost of repairing the damage you caused to others. Without personal liability insurance, you will be responsible for paying the damages necessary to repair the harm caused.

Moving ? No problem! With StudyAssur, you can independently modify your home insurance policy online, 24/7, 365 days a year. It's very simple: log in to your customer account and go to the « My Policies » section. For your policy, click the « Modify » button and proceed to step 4 to change the address. Simply changing your address without modifying the number of rooms or coverage is free of charge. After making this change, you will receive your new certificates by email within 5 minutes.

In the event of a claim, don’t panic: you’re never alone. As soon as you notice a problem, you can file your claim in just a few clicks from your customer account (under « My Contracts » > « File a Claim »). Our platform is accessible 24/7 so you can act as quickly as possible.

Once you’ve filed your claim, you’ll instantly receive an email confirmation. But our commitment doesn't stop there: at StudyAssur, we support you every step of the way. As soon as your claim is processed, one of our dedicated advisors will contact you by email to personally guide you through the process. This email will include your claim reference number and your advisor’s direct phone number. Whether by email or phone, we remain at your disposal to answer your questions and support you until your case is fully resolved.